Returns & Exchanges

We want you to love your ride. If the fit isn't perfect, we're here to fix it with an easy and hassle-free process.

Ready to start?

Have your Order Number and Email Address ready to initiate your request through our portal.

Start Return / Exchange

Need more details?

Learn more about our return fees, processing times, and our 40% Crash Replacement Program.

View Full Policy

Policy Highlights

  • 45-Day Window You have 45 days from the delivery date to initiate a return or exchange.
  • Free Size Exchanges Bought a discounted item but the size is wrong? Don't worry. We cover the return shipping for all size exchanges.
  • Flexible Refund Options Choose a refund to Store Credit and get a FREE + $5 BONUS, or refund to your original payment method.
  • Easy Local Returns No need to ship back to China. We have return warehouses in the US, EU, and AU for a fast experience.
  • Condition Requirements Items must be unworn, unwashed, and with all original tags attached.

*Please note: Items marked as "Final Sale" (usually 50% off or more) cannot be returned or exchanged. If you received a faulty item, please contact us immediately for a free replacement.