Rückgaben und Erstattungen
Wir möchten, dass Sie Ihre Fahrt genießen. Wenn die Passform nicht perfekt ist, sind wir für Sie da, um das zu korrigieren. Rücksendungen werden in unseren lokalen Lagern in den USA, der EU und Australien bearbeitet.
Return Options at a Glance
| Policy Type | Full Price Items | Discounted Items* |
|---|---|---|
| Size Exchange | FREE SHIPPING | FREE SHIPPING |
| Refund to Store Credit | FREE RETURN | FREE RETURN |
| Refund to Original Payment | FREE RETURN |
$10 USD FLAT FEE
Deducted from refund
|
*Discounted items refer to orders placed with a promo code on site.
How to Return or Exchange
1. Start Your Return:
We offer a quick and easy self-service return portal. Have your Order Number and Email Address ready.
Alternatively, email us at info@lameda.cc with your Order # and reason.
2. Get Your Label:
We will provide you with a return address to our nearest warehouse (US/EU/AU).
3. Ship It Back:
Pack the items (unworn, with tags) and ship them back.
• For Exchanges, we'll send your new size as soon as the return is in transit.
• For Refunds, we process them within 3-5 days of receipt.
The Fine Print
- 45-Day Window: You have 45 days from the delivery date to initiate a return or exchange.
- Condition: Items must be unworn, unwashed, and with original tags attached.
- Final Sale: Items marked as "Final Sale" (usually 50% off or more) cannot be returned or exchanged.
- Faulty Items: If you received a damaged item, please email us immediately. We will replace it for free, no questions asked.
Bist du in deiner Ausrüstung gestürzt?
Wir wissen, dass Unfälle passieren. Kaufen Sie keinen Ersatz zum vollen Preis.
Entdecken Sie unser 40% Ersatz nach Sturz Programm